What is your minimum order quantity?
We welcome both retail and wholesale orders. For wholesale pricing, please contact us directly for bulk discounts.
Where do you ship from?
All products ship from Donghai County, Jiangsu Province, China. We ship worldwide via reliable international logistics partners.
How long does shipping take?
Standard international shipping takes 7-15 business days depending on your location. Express options are also available at checkout.
Are your crystals real / natural?
Yes, all our crystals are 100% natural and genuine. Each product listing specifies the material and origin.
What payment methods do you accept?
We accept PayPal and major credit cards through our secure checkout system.
Can I request custom products or bulk orders?
Absolutely! We welcome custom orders and bulk purchases. Please email us at rockli2026@outlook.com with your requirements for a personalized quote.
What is your return policy?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund.
